Policies and help
Everything about ordering, delivery, payment, returns and how we handle your data.
About Velunora
Who Velunora Perfumes is, what we sell and how we work.
Shipping and Delivery Policy
How delivery works, what it costs and when to expect your order.
Returns and Refunds Policy
How to return an order and how refunds are handled.
Cancellation Policy
How to cancel an order before it ships.
Payment Policy
Accepted payment methods and how your payment is handled.
Product Authenticity
What we can and cannot tell you about the products we sell.
Privacy Policy
What personal data we collect, why, and what we do with it.
Cookie Policy
How this site uses cookies and similar storage.
Terms and Conditions
The terms that apply when you use this website and buy from us.
Product Disclaimer
Important information about fragrance products and skin.
Fragrance Storage and Care
How to store your fragrances so they last.
Order Tracking
How to track your Velunora order.
Frequently Asked Questions
Answers to common questions about ordering, delivery, payment and returns.
Still need help?
Email us at hello@velunoraperfumes.com or call +234 707 412 9844. We aim to reply within 1 business day.
Contact us