Shipping and Delivery Policy

Where we deliver

We currently deliver within Nigeria only, to all 36 states and the FCT.

Delivery cost

Delivery is charged per state. The exact cost for your address is calculated and shown at checkout before you pay, so there is no surprise charge afterwards.

Orders with a subtotal of ₦200,000 or more qualify for free delivery.

You can also see an estimated delivery cost on each product page by selecting your state.

Timing

Delivery times vary by destination and by the courier handling your parcel. We do not promise a guaranteed delivery date at checkout, because that would depend on factors outside our control.

Same-day delivery is available in FCT (Abuja).

Tracking

Every order has its own tracking page showing its current stage: confirmed, preparing, shipped, out for delivery, and delivered.

We email you as the order moves between stages, and the tracking link is in every one of those emails.

Delivery instructions

You can add a note at checkout with instructions for the courier, such as a landmark or a preferred delivery window.

Questions

You can reach us at hello@velunoraperfumes.com or +234 707 412 9844. We aim to reply within 1 business day.